Bookends! That’s an appropriate analogy for using teledentistry for pre-visit and post-visit patient communication.
Virtual dental appointments are becoming a norm for patient pre-appointment consultations and diagnosis on one end. And they’re an effective way to maximize your dental practice workflows for post-visit follow-up.
Bookending your use of teledentistry with diagnosed in-office treatment or a specialist referral in-between saves patients time and enhances their peace-of-mind about dental visits.
Many are confirming this new “hybrid care model.” It’s the effective and efficient blend of in-person care and at-a-distance (virtual) care.
The COVID-19 era of dentistry has propelled the model further down the road. Even so, its staying power is creating a more balanced approach to patient care and patient engagement.
There’s more to teledentistry than promoting it and grabbing whatever technology you have on hand to chat with patients. The pure hybrid approach gives you an opportunity to maximize patient care standards in this new normal and for years to come.
In-office appointments have been the “default” for patient care. Virtual capabilities are now adding another channel for patient access and pre-appointment communication.
It’s a decision between an appointment being in-person or virtual via teledentistry. And this creates some shifts in how you and your team approach initial patient conversations and scheduling protocols.
Perhaps your patients are already familiar with automated appointment reminders. Adding a teledentistry connection helps them clarify their current or desired appointment as a virtual visit vs. an in-person one.
Not all patients will have a digital preference over face-to-face or hands-on interactions. Even so, it’s important to your teledentistry success to build your foundational bias around digital workflows.
Technology drives your virtual-visit solution. It’s essential to make sure you’re using secure audio and video connections.
Teledentistry appointments should align with HIPAA-compliant guidelines, assure secure communication, and be capable of clearly communicating your diagnosis and treatment consultations.
Convenience and comfort are keys to effective pre-visit and post-visit communications. Those factors also apply to patient payment solutions.
It’s important to give your patients the opportunity for feedback. Their comments can help you upgrade and refine your virtual visit patient experience.
A dedicated teledentistry platform enables you to fully maximize your virtual patient interactions…leading to better patient care!
Teledentix is an innovative, turn-key teledentistry solution created by Virtual Dental Care. The all-in-one platform will enable you to adapt teledentistry to your patient care and extend your services beyond the walls of your dental practice…and improve your patient care in the process.
Contact us about Teledentix and discover how it streamlines the interaction between you and your patient around their dental care.